One account
Sign in to SERVASE, then open AeroConvo without signing in again.
Customer service
AeroConvo
AeroConvo brings conversations from the live chat on your site and from WhatsApp into one inbox: each one has an owner, can be searched, and can be closed.
Who it is for: Customer service and sales teams who answer customers on more than one channel.
From Rp 299.000/month · 14-day trial
Inbox
AeroConvo
CAPABILITIES
Messages reach the right agent, get answered sooner, and nothing is dropped at a shift change.
Decide how conversations are shared among agents and let AeroConvo hand them out.
Canned replies and suggestions from an AI co-pilot help agents answer without starting from nothing.
Customers fill in their details before chatting, and messages sent while the team is offline become tickets to work on later.
CAPABILITY 01
Conversations from live chat and WhatsApp land in the same place, so the whole team sees the same queue.
ActiveOne inbox
PART OF SERVASE
AeroConvo opens with your SERVASE account. Team, roles and subscriptions are set up once for every app.
Sign in to SERVASE, then open AeroConvo without signing in again.
Only members of a subscribed company can open it.
Remove someone from the company and their access to AeroConvo stops too.
GETTING STARTED
Your account and plan are set up by the SERVASE team.
The SERVASE team creates your company account. One account is used for every app.
Sign in, then add the colleagues who will use AeroConvo.
Try AeroConvo for 14 days, then agree on a plan with our team if it fits.
COMMON QUESTIONS
What people most often ask before they start.
No. AeroConvo opens with your SERVASE account. Your colleagues only need to be added to the company by its owner or an admin.
Yes. Each company gets one 14-day trial of AeroConvo, and nothing is invoiced.
Contact us. Once the plan is agreed, the SERVASE team switches it on for your company and AeroConvo can be opened straight away.
Your work data is stored in AeroConvo itself. SERVASE only keeps the account, company and subscription.
Remove them from the company in SERVASE. Their access to AeroConvo and the other apps stops for the next sign-in.
Contact us to get your account, then start the 14-day trial. Nothing is invoiced during the trial.